About your Service Call
Dear Customer:
Thanks for visiting the RR Electric
web site and for considering us for your electrical service
and repair needs. Your business is important to us and
we will do everything in our power to see that you are satisfied.
Efficient, dependable service requires
far more than just a technician, a tool and a part.
To serve you well calls for a substantial investment in time,
money and equipment. Unlike servicing a vehicle, we
must travel to your door which involves truck mileage as well
as the technicians travel time. Here are the items which contribute
to superior service:
- An experienced customer service
representative to receive calls and get the facts about
your unique situation.
- A qualified dispatcher to relay
calls to the nearest service technician and schedule stops
for efficient operations.
- A parts department with a large
working inventory of back-up parts to eliminate costly delays
in servicing your equipment or property.
- Trucks with their own large working
inventory of parts plus state of the art tools and test equipment
for prompt repairs.
- Trained service technicians to
diagnose the problem quickly, make repairs promptly and
keep your costs reasonable.
Our service is guaranteed and we would
appreciate hearing from you to make an appointment, or especially
if you are dissatisfied with our service in any way.
Thanks again for considering RR Electric!
Richard Rogero
President
RR Electric
